Comments on: Eating out in the Garden Route http://www.cafesociety.co.za/archives/1 Good coffee good food. Eating out in Knysna and the Garden Route South Africa Thu, 27 May 2010 08:33:20 +0000 hourly 1 http://wordpress.org/?v=3.0 By: admin http://www.cafesociety.co.za/archives/1/comment-page-1#comment-6 admin Sat, 08 Dec 2007 14:34:19 +0000 #comment-6 Yes, isn’t it great when one does find a great spot, excellent service and good food? You are right as to the rarity of the happy occasion. Its fair to say that Knysna isn’t the only guilty city. Cape Town is notorious for its shockingly poor service to hungry patrons. This then begs the question. Are the towns and city’s mostly reliant on tourism getting laxity? Perhaps they’ve been numbed by trying to meet the heightened expectations of tourists and their demands? Perhaps the onslaught is too much? Or, is it that the establishments just try to fill the post without trying to get the right person for the post? Service in any establishment or business is taken lightly by those who do not truly look for the person who has a passion for clients and service. I believe the term is called “servant heart”. I do not think it is a light matter that should be passed on to picky tourists. The have a right to be picky. They’re paying and they’re paying to be served. They’ve worked hard and now it’s their time to be served in style and given the quality they deserve. Price isn’t the issue; surely if the quality was up to standard then the moaning would stop? Yes, isn’t it great when one does find a great spot, excellent service and good food? You are right as to the rarity of the happy occasion.

Its fair to say that Knysna isn’t the only guilty city. Cape Town is notorious for its shockingly poor service to hungry patrons.

This then begs the question. Are the towns and city’s mostly reliant on tourism getting laxity? Perhaps they’ve been numbed by trying to meet the heightened expectations of tourists and their demands? Perhaps the onslaught is too much? Or, is it that the establishments just try to fill the post without trying to get the right person for the post?

Service in any establishment or business is taken lightly by those who do not truly look for the person who has a passion for clients and service. I believe the term is called “servant heart”. I do not think it is a light matter that should be passed on to picky tourists. The have a right to be picky. They’re paying and they’re paying to be served. They’ve worked hard and now it’s their time to be served in style and given the quality they deserve. Price isn’t the issue; surely if the quality was up to standard then the moaning would stop?

]]>